Now Hiring: Part Time Assistant Event Manager

Job Description

The Part-Time Assistant Manager is primarily responsible for providing excellent customer service and processing all venue requests before, during and after events. The Assistant Manager is also responsible for meeting with other vendors & overseeing/assisting with the prep, set up, and tear down of events. This role will also provide friendly and knowledgeable information regarding all products and services in a timely and efficient manner. The Assistant Manager must be an outstanding host when planning and coordinating events.

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WHO YOU ARE:

• A high performing producer & manager

• Passion for positivity, work intensity, problem solving & customer focus

• Go-getter willing to target new customers and enhance sales

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WHAT YOU’LL DO:

• Manage all aspects of the venue sales process

• Develop and pursue new sales leads

• Conduct venue tours with prospective clients

• Convert leads into booked clients

• Conduct planning meetings to discuss and finalize all details with the booking party to ensure a successful event

• Use upselling to maximize revenue when appropriate

• Supervise & work collectively with other venue staff to ensure every request, within reason, is executed flawlessly and efficiently

• Adhere to and interpret all Silo Event Center policies and procedures to provide a high level of service, updating venue account information and contractual documentation as necessary

• Be familiar with the facility and surrounding area to provide correct information internally

• Help maintain a clean and organized venue which includes the office, décor/storage areas, and the interior & exterior of event spaces.

• Have an experienced knowledge of all clients, schedule, and operations; update any relevant information electronically

• Be proficient in all opening/closing procedures & be knowledgeable of bar management and operations

• Take inventory of alcohol & place orders as needed

• Set up & breakdown tables, chairs and decorations for events, inside and outside

• Schedule and Post to social media pages that aligns with The Silo’s branding using applications such as Facebook, Instagram & Tik Tok

• Maintaining a working knowledge of the complex needs of a wide variety of events, especially weddings & receptions

• Managing events and addressing potential problems that may arise, quickly & courteously

• Planning for potential scenarios that could impact the integrity of the event

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ESSENTIAL REQUIREMENTS:

• Experience managing multiple clients & events at a time

• Ability to work in a fast-paced environment, be on your feet for extended hours at a time & lift up to 50 lbs

• A committed, professional and proactive approach to customer service excellence and client satisfaction

• Excellent communications & interpersonal skills with the ability to interact effectively with clients and vendors as well as staff members at all levels within the organization in person, by e-mail, and telephone

• Reliable, responsible, and punctual

• Ability to multitask efficiently while also taking initiative

• Ability to work well both independently and as a team player

• Proven technology/app skills and experience with venue platforms: (i.e. POS/Square; Excel, Social Media platforms)

• Availability to work days, evenings, weekends, and holidays

• A positive, “can do” attitude

• Proficient with MS Office and Google Suites

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Above all, the key characteristics we are looking for are:

✓ Canvas: smart, methodical, consultative, thrives in ambiguity.
✓ Creative: problem solver … can create something from nothing
✓ Curious: challenges status quo, pushes for excellence, finds a better way.
✓ Character: loyal, consistent, reliable, team player, high integrity, positive, warm.
✓ Charisma: Confident to build & nurture relations with other staff, customers and vendors.
✓ Coachable: open-minded, low-ego, continuous improvement mindset.

EXPERIENCE:

• Venue & Attractions Supervisors: 1 year (Preferred)

• Event planning: 1 year (Preferred)

• Event Planners & Managers: 1 year (Preferred)

• POS: 1 year (Preferred)

• Client Services & Customer Support: 1 year (Required)

HOW TO APPLY:
Simply send your resume with cover letter explaining why you be a good fit for The Silo Event Center to maria@thesiloevents.com